Payment is taken up front on order for preorder items, this is so we can guarantee stock and make sure you get your order.
While dates are given by Funko as to when to expect the preorders, these dates are only indicators and are unfortunately subject to change.
Exclusive limited editions, including Convention exclusives are sometimes subject to allocation by Funko, meaning that there is limited stock to go round and not all retailers will receive all items requested. If this occurs for a product we will highlight it in the product information but you shouldn't be put off ordering, if for any reason we are not allocated the stock we will give you a full refund.
If you have any further enquiries relating to preorders please feel free to contact us.