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FAQs

How do you classify your box conditions

We know that for some collectors, box condition is everything, thats why we handle every pop like a grail and ship with ultimate care. We do sell pops that aren't mint condition, usually reduced, and we rate them out of 10 to give you an idea as to the extent of the damge. They also have their own section to make them easier to find!

Which payment methods do you accept?

We accept all major debit and credit cards, Paypal and Lay-Buy.

What is Lay-Buy?

Lay-Buy is a method of purchasing items but spreading the payments over a set amount of time. Powered by Pay-Pal you can read more information on our Lay-Buys Explained page.

How quickly do you ship?

If an items in stock, we aim to ship the same week if not the next day, basically just as quick as we can!

Do you ship internationally?

Yes - we ship all over the world using Royal Mail Tracked and Signed Service -  you can see how much international postage is for your country on our shipping page :)

Do you take care in shipping?

You better believe it! We treat every pop like a grail, we pack with air bags, peanuts and bubblewrap - even on our box damaged stock!

How can i track my order?

All shipments are made via Royal Mail, if you've chosen a signed for service or are an international customer, you can enter your tracking number on the Royal Mail Track and Trace page

Whats your return policy?

You can read about our returns policy on our Shipping Information page

Do you sell Chase Pops on their own?

Sometimes we do! We pick up stock from all over the place which means sometimes we have Chase's available directly - don't worry though, this won't ruin your 'Chance for a Chase' ratio's we only sell off extra stock.

My preorder dates changed - how-come?

Unfortunately thats down to Funko, they don't give us exact dates for stock and production can mean that dates change - we do ship them just as soon as we can but you can always get in touch if you want to check on progress!

Can I sell my pops to Collekt?

We often buy pops from collekt-ors but a lot depends on condition and selection, please see here for more information

 

I'm looking for something you don't stock, can you help?

We can try! We add new products all the time so  why not contact us and we'll see what we can do :)

What does the K in Collekt stand for?

Kick Ass!

 

Got more questions? Feel free to contact us